Citizen participation. Public accountability.
Report local problems, follow public work and find the support available to you.
Streetlight out near the station footbridge
Drainage improvement
An illustrative neighbourhood, not a map.
01How it works
One complaint, three chapters. Here is what happens after you report a problem.
Water stands here for hours after every shower. The drain grating looks blocked.
Near Borivali station (West)
Confirmed on the mapAdd a photo and describe what you see. AI suggests a category, the responsible department and a short summary, and you can edit every suggestion before you send it. Then confirm the exact spot on the map.
Water stands here for hours after every shower. The drain grating looks blocked.
Near Borivali station (West)
Confirmed on the mapYour complaint is assigned to the department responsible for it. Officers post updates as the work moves, and every step appears on one clear timeline.
Storm water drains department
Complaint submitted
Mon 09:12
Assigned to department
Mon 14:30
Officer update
Site inspected. Desilting is scheduled for Thursday.
Wed 11:05
Work in progress
Thu
When the work is marked complete, the officer attaches completion evidence, such as before and after photos. You review it and confirm whether the problem is actually resolved.
Grating cleared and drain desilted.
File unchanged since upload
02Platform
Seven tools that work together, from a single report to a public project in your ward.
Potholes, dark streetlights, blocked drains, uncollected garbage. Report it once, then follow every status change in one place.
See what has already been reported around you before adding a new report.
Open the record for public work near you and compare the published plan with official progress.
Add your photos and notes to a project's record, so what residents see sits beside what is officially reported.
Trench still open on the east side.
Browse schemes from official sources and find support that may apply to you.
Ask about a complaint, a project or a scheme in the language you are most comfortable with.
Ask out loud instead of typing, or upload a dense government PDF and get a plain-language summary.
AI can make mistakes. Check important details with the official source.
03Public projects
A public project record brings the published details and residents' observations onto one page.
Public project
Sample data. Every figure here is illustrative and does not describe a real project.
Last official update: 14 October 2026
Trench open on the east side, with no barricade at night.
New drain covers installed outside the station exit.
Water cleared quickly after Sunday's rain.
What you can inspect
Published budget
The amount published for the work.
Responsible department
Who is accountable for delivering it.
Contractor
Who is carrying out the work.
Deadline
When the work is due to finish.
Official progress
What the department reports, updated over time.
Citizen observations
Photos and notes from residents, shown beside the official record.
JanDrishti places published information and residents' observations side by side. It does not audit spending, detect wrongdoing or measure construction progress from photos.
04Privacy and evidence
Other residents see the problem you reported and where it is, not your name or contact details.
Officers and administrators handling your complaint can access your identity so they can follow up with you.
A face, a name, a house number or a vehicle plate visible in a photo, or written in a description, can identify you. Check before you submit.
Evidence files are checked for changes after upload. A passing check means the file has not been altered. It does not prove that what the file shows is true.
Start with one report, one observation or one question.
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